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Haven't been to an Applebee's in a very long time, and it was kostly overseas. This branch's atmosphere was great and the people were very happy and filled with joy. The food was delicious and had great taste. A few comments though, the grilled chicken on the pasta was skinless breasts, so when they came out a bit burned, it was the actual meat that was burned which slightly affected the taste on the edges. We also ordered the steak medium-well and because it was an uneven cut, the thicker portion was a bit rare. I was also surprised by the milkshakes, as one cup was slightly bigger than the other, and both were only 2/3 filled. Luckily these were small details that didn't affect our experience as a whole.
Food was great. Staff was great. Went in with a large group, and they went out of their way to make our group fit. Server was friendly, and got the orders almost perfect. A drink and a side dish got missed. Atmosphere was good. Building felt like it might be getting a little old. Bathroom had that old bolling alley feel to it. Everything was clean, except for a couple tables that didn't get cleared while we were dining. Maybe they didn't want to bother us while bussing the tables.
The restaurant was lit and guiet enough for my friend and I to be able to enjoy a nice conversation and a great meal. We requested our orders to be adjusted to our taste and it was done willingly. The waiter came to check if we needed everything frequently but only for a second. He was always respectful to us. We are planning on returning again!
My first visit in years as we don't have this in Canada the 2 entrée lunch special was great We had 2 burgers with an app that was well prepared. The exclusive Mountain Dew Berry Blast was a great treat as well. Staff was extremely friendly and service was quick and efficient.
4 of us went for dinner on Thursday night March 2 around 8pm. The service was the worst I ever had. The hostess was not friendly. The server did not know the food. The meal came out 45 min later. Three of us ordered the steak one order salmon. One steak was suppose to be med rare which was well done. The other two were suppose to be med. Which were also well done all three were dry looked like a hockey puck. Sent them back they left the guest to eat her salmon alone. The steaks took about 15 min.for recook. Then two steaks were fine the third was rare could only eat the out side. Mean time the guest with the salmon ate her food alone if she didn't her dinner would have been cold. Then she sat there while the rest of us ate. After the complaint the Manager took off the steaks and gave us a cert. But then they rushed us to pay the remaining 48.00. The Manager then stood over at the bar joking and laughing with staff. Had ask for refills on our drink finally got them as we were getting ready to leave. The worst service and attitude I have ever experienced. This was the Applebee's in North Syracuse Ny on rt 11. I do not recommend this restaurant to anyone. Will never returned. It was at least 3 years since I was at applebees to eat and was a experience I would not want anyone to have. If I could I would give it "0" stars